Ting CRM · Demo
The whole customer lifecycle, with Ting AI working across it
Lead → Prospect → Customer → Repeat customer → Expansion. Contacts, accounts, pipeline, campaigns, service and automation in one place inside TingCloud — and Ting AI joins it all to the revenue in Ting Accounting to tell you who to contact next and which marketing really pays.
Example company: Lotus & Pine Trading Ltd
Sells handmade homeware online to UK and EU customers. UK company · run from Kuala Lumpur · sister company in Singapore.
Try it: act on a Ting AI insight, drag a deal along the pipeline, turn on an automation, open a contact, or ask Ting AI which channel brings the most profitable customers.
Customer journey
Lead → Prospect → Customer → Repeat → Expansion. Click a stage to see who's there.
Ting AI noticed
Worked out from your CRM, campaigns and the revenue Ting Accounting has posted.
23 customers haven't bought for 90 days or more
Between them they've spent £132,020 with you. A personal check-in now is cheaper than winning new customers.
These 10 leads have the highest chance of converting
Average likelihood 69%, against 34% for the rest. Contact them first.
Customers from “Maison & Objet Paris” have 150% higher lifetime value
£28,124 each on average, against £11,242 across all customers, and the campaign returned 21.9x its cost. Worth running again.
4 customers are likely to need Lighting
56% of customers who bought Wall art went on to buy Lighting. These ones haven't yet.
5 customers are likely to need Wall art
50% of customers who bought Lighting went on to buy Wall art. These ones haven't yet.
Ting CRM packages
Ting CRM manages customer records and the sales pipeline in TingCloud. Setup fee, then a monthly fee — quoted on your data.
CRM Setup
Configure the TingCloud CRM: pipeline stages, fields and user roles, plus import of cleaned contacts from Ting Data.
Who it helps: Businesses tracking customers in spreadsheets, inboxes or memory.
Ask about CRM SetupManaged CRM
Ongoing data hygiene, user support and a monthly pipeline review.
Who it helps: Clients who want Ting to run the CRM for them.
Ask about Managed CRM
One journey, three brands, all inside TingCloud
Ting Data prepares the information — cleans and connects your records.
Ting CRM manages your customers and sales pipeline, next to your invoicing.
Ting BI analyses and reports on it; Ting CFO and Ting Marketing help you act.
Want this for your business?
Create a free account and a Ting expert will set it up with your real numbers — or talk to us first.